Cancellation policy.

Cancellation Policy for Confirmed and Unconfirmed Appointments

Effective Date: November 11, 2023

Thank you for choosing our services. To maintain the efficiency of our operations and ensure the best experience for all clients, we have implemented a cancellation policy. Please carefully review the following guidelines.

Confirmed and Unconfirmed Appointments:

If your appointment is confirmed by our staff, the following cancellation rules apply. If your appointment is not confirmed before the booking time, a full refund will be issued.

Cancellation with 24-Hour Advance Notice:

Applies to confirmed appointments only.

We kindly request a minimum of 24-hour advance notice for cancellations to avoid fees. If your appointment is confirmed, a cancellation fee will still apply even with the advance notice.

To cancel or reschedule, reach out to us through one of the following methods:

  1. Reply directly to the appointment confirmation email.

  2. Email us at emaaivbar@gmail.com.

  3. Use our contact form.

If you or part of your group cancels within the 24-hour advance period, a full refund will be issued, but a $50 cancellation fee per person will apply. Individual appointments will incur a $50 cancellation fee.

Cancellation within 2-Hour Advance Notice and Missed Appointments:

Applies to confirmed appointments only.

Missed appointments or notifications within 2 hours prior to the appointment time are non-refundable.

If part of your group is present:

  • For groups of 3 persons or less, missing persons will be charged fully.

  • For groups of 4 persons or more, missing persons will be refunded their charges but incur a $50 no-show fee per missed person.

Example: If 10 people book, and 5 people show, the 5 persons will be charged fully, and the no-show 5 persons will be refunded for their services and charged a $50 per person cancellation fee.

We appreciate your understanding and cooperation with our cancellation policy. It ensures the smooth functioning of our services and helps us accommodate all our clients effectively. If you have any questions, please feel free to contact us.

Thank you for choosing EMAA IV Bar.